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Every story here was submitted by a real person and reviewed before publication. To protect privacy and limit legal exposure, only information that could identify the patient or their insurance company is removed. Patients choose how they appear — anonymously or with their first name and last initial.

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Stories are reviewed and may be edited for grammar, clarity, length, privacy protection, and compliance with our publication guidelines while preserving the author's experience. Publication of a story does not constitute independent verification of every factual statement contained within it.

Patients Over Policies

Documenting the human cost of insurance denials, delays, and interference in medical care — one story at a time.

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User-submitted content: Stories reflect the personal experiences of the individuals who submitted them. Submissions are reviewed and may be edited for grammar, clarity, length, and privacy. Publication does not constitute independent verification of every factual statement.

Educational purpose only: This site exists to educate the public and amplify patient voices. Nothing here constitutes medical, legal, or financial advice. Patients Over Policies reserves the right to edit, decline, or remove submitted content at its sole discretion.

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